IT Support for Financial Services London

Compliance-ready, security-first IT support for London financial services businesses — built around the FCA regulatory environment and the operational demands of finance.

Get in Touch 020 4511 9111
24/7 Unlimited support
FCA Compliant IT
500+ Clients supported
from £25 per user / month
About this service

IT Support Built Around London’s Financial Services Regulatory Environment

Financial services businesses operate under some of the most stringent regulatory and security requirements of any sector. Speedster IT has supported London’s financial services community for over 20 years — from IFAs and mortgage brokers to wealth managers and investment firms — providing the compliance-ready, security-first IT infrastructure the FCA expects.

20+years in London
24/7unlimited helpdesk
500+businesses supported
CE+Cyber Essentials Plus

The City, Canary Wharf, and beyond — London financial services IT specialists

We support financial services businesses across London’s financial districts and beyond, from sole-trader IFAs to multi-partner wealth management firms. Our team understands FCA regulatory obligations, MiFID II record-keeping requirements, and the security standards that financial services firms must maintain — and we build these into how we manage your IT from day one.

The Challenge

Why Financial Services IT Is Subject to Higher Standards

Financial services firms carry specific obligations around data security, operational resilience, and record-keeping that other sectors do not. A data breach exposing client financial information carries regulatory, reputational, and financial consequences. FCA operational resilience rules require firms to demonstrate they can continue to deliver important business services even when technology fails.

FCA Compliance

FCA SYSC and operational resilience rules require documented IT controls, BCP testing, and the ability to demonstrate impact tolerances for important business services.

MiFID II Record-Keeping

Mandatory 5-year retention of client communications including emails and recorded calls, with compliant archiving and retrievability requirements.

Client Data Security

Client financial data is highly sensitive — data breaches carry ICO enforcement risk, FCA scrutiny, and severe reputational damage with clients and introducers.

Cyber Insurance Requirements

Cyber insurers increasingly require evidence of specific security controls — firms without them face higher premiums or coverage exclusions.

Our Approach

Compliance-Ready IT Management for Regulated Firms

We build compliance into how we manage your IT from the outset — not as an afterthought. Our documentation, security controls, and policy framework are designed to align with FCA expectations, giving you evidence of IT governance for regulatory reporting, audit, and PI insurance purposes.

FCA Compliance Documentation

IT policy documentation, business continuity plans, and disaster recovery testing aligned to FCA operational resilience requirements.

MiFID II Compliant Archiving

Email archiving solutions meeting 5-year retention requirements with compliant search and retrieval capability.

Secure Remote Working

Zero-trust remote access enabling advisers and analysts to work securely from any location without compromising client data.

Third-Party Risk Management

Assessment and oversight of technology vendor and cloud service provider risk in line with FCA third-party outsourcing rules.

Cybersecurity

Security Controls That Meet FCA and Cyber Insurance Standards

Financial services firms are high-value targets for cybercriminals because they hold both client assets information and payment data. The FCA expects firms to have appropriate cyber defences in place — and cyber insurers are now requiring evidence of specific controls as a condition of cover. Speedster IT’s CE+ certification demonstrates the baseline your firm needs.

Advanced Endpoint Protection

Enterprise EDR/XDR providing behavioural threat detection and response across all firm devices.

Multi-Factor Authentication

MFA enforced across all systems and remote access, meeting cyber insurance baseline requirements.

Email Security

Advanced email filtering, anti-phishing, and DMARC controls protecting against business email compromise.

Data Loss Prevention

DLP controls preventing sensitive client data from leaving the firm via unauthorised channels.

Why Speedster IT

Why London Financial Services Firms Choose Speedster IT

FCA Regulatory Expertise

20+ years supporting FCA-regulated businesses with an understanding of SYSC, operational resilience, and MiFID II IT obligations.

Unlimited Support

No per-ticket charges. Unlimited helpdesk and on-site support for one fixed monthly fee per user.

Cyber Essentials Plus Certified

Our CE+ certification — and our ability to help you achieve it — demonstrates the security posture the FCA and cyber insurers expect.

Audit-Ready Documentation

IT governance documentation suitable for FCA supervisory visits, PI insurance renewals, and client due diligence.

London-Wide On-Site Coverage

Same-day on-site engineers across London for critical failures that cannot be resolved remotely.

Senior Account Management

Senior-level account management who can engage with compliance officers, COOs, and PI insurers on IT risk matters.

24/7 Helpdesk coverage
20+ Years experience
FCA Compliant
500+ Users supported
What We Cover

What Our Financial Services IT Support Covers

Compliance-ready IT support across all the systems your financial services firm depends on.

FCA Compliance IT

Policy documentation, BCP, and DR testing aligned to FCA operational resilience requirements.

MiFID II Email Archiving

Compliant email archiving with 5-year retention, audit trail, and searchable retrieval.

Cybersecurity & Endpoint Protection

EDR/XDR, MFA, email security, and DLP controls meeting cyber insurance requirements.

Secure Remote Access

Zero-trust remote working solutions for advisers, analysts, and back-office staff.

Microsoft 365 & Teams

Secure Microsoft 365 deployment with appropriate retention policies and governance controls.

Financial Software Support

Support for back-office, CRM, portfolio management, and financial planning software.

Business Continuity Planning

Documented BCP and DR plans with regular testing to meet FCA impact tolerance requirements.

Cloud Backup

Encrypted, compliant backups of all client data and business systems with tested recovery.

Why Choose Us

Why Financial Services Firms Choose Speedster IT

IT support that understands the regulatory environment and takes compliance as seriously as you do.

20+ Years in London Financial Services

Decades of experience supporting IFAs, wealth managers, brokers, and investment firms across London.

Fixed Predictable Cost

£25 per user per month with unlimited support — no surprise charges when compliance issues arise.

FCA-Ready Documentation

IT governance and security documentation ready for supervisory visits, client due diligence, and PI insurance renewals.

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Frequently asked questions

Yes. We provide the IT controls documentation, business continuity planning, disaster recovery procedures, and testing required to demonstrate compliance with FCA operational resilience rules. We align our documentation to the FCA's expectations around impact tolerances for important business services.

Yes. We deploy and manage compliant email archiving solutions meeting the MiFID II 5-year retention requirement, with searchable retrieval capability for regulatory requests and supervision. We can also advise on call recording requirements where applicable.

We implement enterprise endpoint detection and response (EDR/XDR), multi-factor authentication across all systems, advanced email security with anti-phishing controls, data loss prevention, and 24/7 security monitoring. These controls are aligned to both FCA expectations and cyber insurance requirements.

Yes. We can guide your firm through the Cyber Essentials Plus certification process, implementing the required controls and supporting the external assessment. CE+ is increasingly required by the FCA as evidence of security baseline, by cyber insurers as a condition of cover, and by larger clients as part of supplier due diligence.

Our support starts from £25 per user per month with unlimited helpdesk access, proactive monitoring, and compliance documentation included. We always provide a tailored proposal after an initial discussion to ensure the specific regulatory requirements of your firm are covered. Contact us for a confidential conversation.