This site uses cookies for analytics and to improve your experience. By clicking Accept, you consent to our use of cookies.
Accept Decline
Cookie preferences
Your 24/7 emergency IT support lifeline when technology fails, with same-day response across London and beyond.
Protect your business from IT catastrophes with same-day IT support and round-the-clock emergency IT support services. IT emergencies do not wait for business hours, and neither do we, with expert remote technicians capable of resolving complex issues fast.
Every minute of downtime can cost your business. Our streamlined emergency process, with clear, transparent pricing, gets you back up and running fast.
Our technicians are highly trained and equipped with the latest tools to tackle even the most complex emergency IT support challenges, from software glitches to cybersecurity breaches.
From software glitches to cybersecurity breaches, we've got you covered.
Quick resolution of software glitches to keep your applications running.
Immediate support to prevent prolonged disruption.
Fast recovery to keep your business connected.
Robust response to protect your business from cyber threats.
Clear, competitive IT Support Pricing with no hidden fees.
London's most reliable emergency IT support, serving businesses across the city and beyond.
A history of minimising downtime with effective solutions.
Customised support for businesses of every size.
Onsite support across the City of London, Canary Wharf and Westminster, with remote support UK-wide.
← Back to IT Support Hub
Our IT solutions experts are standing by, ready to resolve your emergency and get you back on track.
IT emergencies include complete server outages, ransomware attacks, critical application failures, loss of internet connectivity, and anything preventing your business from operating. Speedster IT offers same-day emergency response — typically within 2–4 hours for on-site attendance in London and remotely within 30 minutes.
Yes. Emergency IT support is available 24 hours a day, 7 days a week, including bank holidays. Out-of-hours incidents are handled by our on-call engineers. Call rates may apply for non-contract customers — contact us for details.
Yes. Speedster IT provides ad hoc emergency call-out support for businesses without a managed service contract, billed at an hourly rate. However, contracted customers receive priority response times and lower rates. We recommend at minimum a monitoring contract so we identify issues before they become emergencies.
Immediately disconnect affected machines from the network (unplug ethernet, disable Wi-Fi) to stop the spread. Do not turn machines off — forensic evidence may be lost. Then call Speedster IT on 020 4511 9111. Do not pay any ransom without taking professional advice first. We will assess the extent of the infection, contain it, and begin recovery from clean backups.
If your network is completely down, our engineers can attend on-site or connect via a 4G hotspot on an unaffected device. We carry spare networking hardware to most emergency call-outs. Our remote access tools operate independently of your network where possible, giving us options even in severe outages.
The latest IT Support London news and technical advice provided by Speedsters IT - IT Support London Experts.