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Specialist IT support for London manufacturers — keeping your production systems, ERP platforms, and factory floor technology running without interruption.
Manufacturing downtime costs money by the minute — a failed ERP system, an offline production line PC, or a broken factory Wi-Fi network can halt output and trigger contractual penalties. Speedster IT has supported London manufacturing businesses for over 20 years, providing the proactive IT management that keeps production moving.
Factory floors and workshops demand rugged, reliable technology and IT support teams who understand production environments. We work around your shift patterns and scheduled maintenance windows, and our engineers are experienced in the dusty, noisy, and physically demanding conditions of manufacturing facilities across London and the Home Counties.
Manufacturing IT spans both traditional office IT and operational technology (OT) — production line PCs, SCADA systems, machine interfaces, quality control software, and ERP platforms. Managing this hybrid environment requires a support team that understands both domains and the business impact when either fails.
PCs and HMIs on the production floor must be available for every shift — failures halt output and create expensive catch-up scenarios.
Manufacturing ERP systems like SAP, Sage, or Epicor coordinate production scheduling, inventory, and order management — outages have wide operational impact.
Engineering workstations running CAD, CAM, and design software require high-performance hardware management and reliable licence management.
Connecting operational technology to office networks creates security risks — proper segmentation is essential to prevent attacks reaching production systems.
We schedule all maintenance around your production calendar — planned downtime windows, shift changeovers, and scheduled shutdowns. Emergency support is available immediately when unplanned failures threaten production, and we prioritise factory floor issues over office IT every time.
All patching, updates, and infrastructure work aligned to your shift patterns, planned shutdowns, and changeover windows.
Support for manufacturing ERP platforms and their integration with production systems, quality control, and supply chain software.
Industrial-grade Wi-Fi and wired networking for production floors, warehouses, and clean-room environments.
High-performance workstation management, CAD software support, and GPU/hardware lifecycle management.
Manufacturers are a high-value target for ransomware groups because production downtime is immediately costly — creating pressure to pay ransoms quickly. Intellectual property theft, including product designs and manufacturing processes, is also a significant risk. Our CE+ certification and security expertise help manufacturers build resilient defences.
Proper isolation of operational technology networks from office IT to prevent cyber attacks reaching production systems.
Access controls, DLP policies, and audit logging to protect valuable product designs and manufacturing processes from insider and external threats.
Air-gapped and immutable backups of all critical production data to ensure rapid recovery from ransomware without paying a ransom.
24/7 security monitoring across both IT and OT environments to detect anomalies before they become production-stopping incidents.
We understand production floors, shift patterns, and the difference between office IT and operational technology.
No per-ticket charges or call limits — unlimited helpdesk support for one fixed monthly fee per user.
Factory floor issues are always treated as priority — we understand that every minute of downtime has a direct cost.
London-based engineers attend on site as quickly as possible when remote support cannot resolve a production issue.
CE+ certification — increasingly required by aerospace, defence, and automotive supply chain contracts.
A named contact who understands your production environment and escalates appropriately when things go wrong.
Comprehensive IT support across both office and production environments.
Support for SAP, Sage, Epicor, and other manufacturing ERP platforms.
Management and support for all production-floor computing devices including panel PCs and HMIs.
High-performance workstation management and CAD/CAM software support.
Industrial Wi-Fi and wired infrastructure for production, warehouse, and clean-room environments.
IT support for QMS platforms and their integration with production and ERP systems.
Network segmentation between operational technology and office IT to prevent cyber threats reaching production.
Email, productivity tools, and collaboration platforms for office and management teams.
Immutable backups and tested recovery plans protecting both office and production data.
IT support that treats production continuity as the top priority, every time.
Two decades of experience supporting manufacturers from light engineering to complex production environments.
£25 +VAT per user per month for business-hours support, with no ticket limits and anything extra quoted upfront.
Factory floor failures are treated as immediate priorities, with London engineers sent on site as quickly as possible.
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If you’re looking for IT support for a manufacturing or engineering firm in London, we’d be happy to help. Whether you need fully managed IT services or additional support alongside your existing team, we’ll build a solution that fits.
Yes. We have experience supporting SAP Business One, Sage 200, Epicor, and other manufacturing ERP platforms. We work with your ERP vendor to resolve technical issues and support integrations with production and quality systems.
Yes. We manage and support all production-floor computing including panel PCs, HMIs, and industrial computing devices. We understand the specific requirements of these environments including ruggedisation, operating system compatibility, and integration with production machinery.
We implement proper network segmentation to isolate operational technology networks from office IT, preventing cyber threats from lateral movement into production systems. This includes firewall rules, VLAN separation, and monitoring of cross-boundary traffic.
Yes. We work around your production calendar, scheduling all maintenance, patching, and infrastructure work during planned downtime windows, shift changeovers, or scheduled shutdowns. We never cause production disruption through planned maintenance.
Our support starts from GBP 25 +VAT per user/month, Mon-Fri 9am-6pm, with out-of-hours support from GBP 99 +VAT per user/month covering evenings, weekends and bank holidays, covering office and production IT users with no per-ticket charges. Manufacturing environments with specific OT requirements are priced on a tailored basis. Contact us for a free site assessment.
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