Draytek Outage – Incident Detected with Hospitality Client
As of 9:28 PM last night, a nationwide issue has been affecting DrayTek routers, resulting in intermittent internet connections.
This full issue appears to stem from a Draytek router vulnerabilities.
This incident has impacted several broadband ISPs across the United Kingdom, as well as potentially other countries.
Many small businesses, 100’s if not 1000’s of hospitality businesses relying on DrayTek routers, are experiencing disruptions.
Why WatchGuard Routers are Better than Draytek Routers for UK Businesses
WatchGuard routers stand out as the superior choice over Draytek routers and Here’s why.
Reliability & Security at the Core of Their Business Model
WatchGuard’s Product Security Incident Response Team (PSIRT) actively tracks and manages security events to ensure timely responses to potential threats
WatchGuard routers are equipped with advanced security features that protect networks, user identities, and endpoints, providing comprehensive protection against cyber threats.
In contrast, Draytek routers have been found to have significant security vulnerabilities. Many Draytek routers remain unpatched, leaving them exposed to known exploits and increasing the likelihood of data breaches and cyberattacks
The outdated technology used in Draytek routers further exacerbates these security risks, making them a less secure option for businesses.
Our engineering team is actively working to develop a comprehensive solution to mitigate the impact of this issue.
Speedster IT have supplied Draytek router alternatives for businesses from WatchGuard to affected clients. WatchGuard offer the most secure business routers 2025 and are recognised as the top business routers for reliability.
We understand the challenges this disruption poses, particularly for small businesses, and are committed to minimizing downtime.
Speedster IT are Commitment to Minimizing Downtime
Please rest assured that we are treating this matter with the highest priority.
Recommendations for DrayTek Router Issues
Draytek firmware update issues: We strongly encourage all customers using DrayTek routers to update to the latest firmware version as soon as possible.DrayTek: Upgrade and disable SSL VPN
Draytek provided guidance on Monday addressing the router reboot issues.
If remote access is enabled, disable it unless absolutely necessary. Use an access control list (ACL) and enable 2FA if possible. For unpatched routers, disable both remote access (admin) and SSL VPN. Note: ACL doesn’t apply to SSL VPN (Port 443), so temporarily disable SSL VPN until upgraded.
DrayTek also recommended switching off all VPN features on the Remote Access Control page,
For an immediate resolution: Consider Draytek Alternatives like WatchGuard business Routers with advanced security features will restore connectivity.
Speedster IT Support Team