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Speedster IT is an IT network support company based in Whitechapel, keeping office networks across London fast, secure and running.
Speedster IT works with London businesses who rely on their network every hour of the day, and can't afford the downtime that comes when it fails.
As a network support company London businesses trust, we combine round-the-clock monitoring with hands-on help from our helpdesk and onsite engineers, across servers, switches, routers and cabling.
Servers, printers, computers, switches and routers all depend on each other. A single fault can mean a full or partial outage, costing productivity by the minute. We design networks to be robust, monitor them proactively, and act before small issues become business-critical ones.
Our business IT network support balances security with user accessibility, and we've helped hundreds of London businesses support and maintain their networks.
Repair, upgrade or replacement of routers, switches, hubs and firewalls whenever equipment fails.
Planning and installation for a new office network, or maintenance and replacement of cabling in your existing office.
Ongoing monitoring and diagnosis of faults or speed issues, so your network and internet connection keep performing.
Onsite network support from London-based engineers, backed by a business-hours helpdesk (Monday to Friday, 9am to 6pm) for remote assistance. 24/7 cover is available as an add-on.
No one wants to find their network infrastructure can't support their growth ambitions. We review your usage patterns and plan ahead, so your network changes when your business needs it to.
Reduces the risk of loss of service to your business.
Reduces the chance of downtime in the event of a disaster.
Cost-effective protection that scales with your network, not against your budget.
Peace of mind knowing your network is being watched around the clock.
Routine network maintenance, including firmware updates and health checks, keeps your network fast and secure as you grow.
Network infrastructure support that plans upgrades, adds capacity and keeps everything documented as you expand.
Managed network services for London businesses of every size, from design and installation to monitoring and day-to-day support.
IT network consultancy London businesses use to plan infrastructure that fits how they actually work.
Tools that flag issues before they escalate into downtime.
Ongoing support for servers, switches, routers and Wi-Fi across your whole office.
Structured cabling and setup for new offices, or upgrades to your existing one.
Access point placement, coverage testing, guest networks and fixing slow or dropping Wi-Fi.
Rule changes, firmware updates and secure remote access for your staff.
If your network goes down, call our helpdesk on 0204 511 9111. An IT network engineer will start network troubleshooting remotely straight away, and we can send an engineer to your London office when the fault needs hands-on work.
Our helpdesk runs Monday to Friday, 9am to 6pm, while our monitoring watches your network around the clock. If you need 24/7 network support outside business hours, our out-of-hours cover is available as an add-on.
Trusted network management, backed by a team who answers the phone.
We catch network issues before they become outages.
Day-to-day network support is part of our IT support plans from £25 per user, per month. New hardware, cabling and installation projects are quoted upfront.
Onsite when remote fixes aren't enough.
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A secure, reliable network is essential for any business, now and as you grow. Our managed network support keeps your office running today and prepares you for what comes next. Talk to us to see how we can help.
Business network support covers the infrastructure that connects all your devices and systems: routers, switches, firewalls, Wi-Fi access points, and cabling. Support includes fault diagnosis and repair, performance monitoring, firmware updates, firewall rule management, VPN configuration, and capacity planning.
Speedster IT deploys remote monitoring tools that track device availability, bandwidth utilisation, error rates, and security events 24/7. Automated alerts notify our engineers when thresholds are breached, typically catching issues such as high CPU on a firewall or a failing switch port before users are affected.
Yes, as an add-on. Our helpdesk covers Monday to Friday, 9am to 6pm, and our monitoring tools watch your network around the clock. If you need engineers available outside business hours, 24/7 network support is available as an add-on to your plan.
Yes. Most network troubleshooting starts remotely, which is usually the fastest fix. If the fault needs hands-on work, a London-based IT network engineer can visit your office. Our average response time is under an hour.
A router connects your office network to the internet. A switch connects devices within your office network (PCs, printers, phones) to each other. A firewall inspects and filters traffic between your network and the internet (and between internal segments) to block malicious connections. Modern business networks use all three.
Network hardware has a typical lifespan of 5 to 7 years before reliability decreases and vendor support ends. Firewalls in particular should be kept under support contracts so they receive security updates. Speedster IT conducts annual network reviews and flags hardware approaching end-of-support to help clients plan replacements.
Yes. Speedster IT provides full network design and installation services: structured cabling, patch panel installation, rack build, firewall configuration, switch deployment, and Wi-Fi planning with coverage testing. We provide a full network diagram and documentation handover on completion.
The latest IT Support London news and technical advice provided by Speedsters IT - IT Support London Experts.