IT Support Pricing

Get clear, upfront IT support pricing for your London or UK business, whether you need a fully managed IT support subscription, out-of-hours cover, or a one-off project quote. See your exact IT support cost per hour, per project, or per user before you commit to anything.

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CE+ Cyber Essentials
500+ Clients supported
from £25 per user / month
About this service

Simple, Transparent IT Support Pricing

Most London businesses choose a fully managed IT support subscription over paying by the hour, because it turns an unpredictable cost into one fixed monthly fee with no surprises.

Our IT support pricing and IT services pricing are built to be genuinely transparent. Whether you want an ongoing IT support subscription, one of our fixed IT support packages, occasional project work billed at a clear IT support cost per hour, or a mix of both, you will always know exactly what you are paying before you commit.

£25from, per user/month
24/7fully managed option
0hidden fees
20+years pricing London SMEs fairly
IT support pricing across London, Essex and the UK

The same transparent IT support pricing applies whether you are based in Central, East, West, North or South London, the City, Whitechapel, Aldgate, Essex, or anywhere else nationwide. Global support is available for multi-site businesses too. We keep IT support costs London businesses pay clear and consistent, borough to borough.

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Get Your Instant IT Support Pricing Quote

Move the slider below to see live IT support pricing based on your exact user count, no form to fill in first, no waiting for a call back.

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Calculate Your IT Support Price

users
Monthly
From £250
pcm + VAT
Annual
From £3,000
per year + VAT

Mon–Fri 9am–6pm · 10 users × from £25 pcm per user

Additional options:

All prices exclude VAT. 24/7 cover and Cyber Essentials are priced on request.

24/7 Helpdesk coverage
20+ Years experience
CE+ Cyber Essentials
500+ Users supported
Compare Your Options

IT Support Subscription vs IT Contractor Day Rates

Four clear IT support pricing options, so you can compare against IT contractor day rates London and only pay for what you actually need.

Fully Managed IT Support Subscription

£25 +VAT /user/month

Mon-Fri, 9am-6pm (ex bank holidays). Unlimited tickets, bespoke 24/7 add-on available, dedicated engineers.

Out-of-Hours IT Support Subscription

£99 +VAT /user/month

Evenings, weekends and bank holidays. Critical outages covered by a dedicated engineer.

Project Work (Senior Technician)

£850 +VAT /day

Mon-Fri, 9am-6pm. Works out at roughly £106 IT support cost per hour on an 8-hour day, fully scoped and quoted upfront.

Out-of-Hours Project Work

£1,275 +VAT /day

Evenings, weekends and bank holidays. Roughly £159 IT support cost per hour, for work that cannot wait for business hours.

Why Our Pricing Works

Why Businesses Choose Speedster IT's IT Support Pricing Model

No hourly-rate surprises, no long tie-ins, just clear IT support pricing from day one.

No Hidden Fees

The IT support subscription price you are quoted is the price you pay, every month, with no surprise add-ons.

Scoped Before You Commit

Project work is fully assessed first, so your IT support cost per hour or per day is agreed before work starts, not after.

Scales With Your Business

Add or remove users from your IT support subscription as your headcount changes, no renegotiation needed.

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Frequently asked questions

An IT support subscription is a fixed monthly fee, usually charged per user, that covers ongoing IT support rather than billing you by the hour. Speedster IT's fully managed subscription starts from GBP 25 +VAT per user per month and includes unlimited tickets, so your IT support pricing stays predictable however many issues come up.

For project-based work, our senior technician day rate is GBP 850 +VAT during business hours (roughly GBP 106 an hour on an 8-hour day) and GBP 1,275 +VAT out of hours (roughly GBP 159 an hour). If you're benchmarking against the typical IT support hourly rate UK wide or the IT support hourly rate London specifically, ours compares favourably. Most ongoing support is billed as a monthly subscription rather than an hourly rate, which works out more cost-effective for most businesses.

Both are available. Most clients choose a fully managed IT support subscription for predictable monthly costs and unlimited support. For one-off work, such as a migration or infrastructure project, we quote a day rate instead, so you can choose whichever IT support pricing model fits the work involved.

Yes. Use the calculator above to get instant IT support pricing based on your user count, with no form to fill in first. If you want a fully tailored quote, including out-of-hours cover or project work, just get in touch and we will confirm exact pricing before any work begins.

No. Our IT support pricing is the same whether you are in Central London, East London, the City, or further out towards Essex and the wider UK. You pay for the level of support you choose, not your postcode.

Our project-based day rate offers the same flexibility as typical IT contractor rates London businesses use for one-off work, but with the backing of a full support team rather than a single freelancer, all quoted upfront with no surprises. It is a straightforward alternative to negotiating a fresh day rate with a different contractor for every project.