Hotel IT Support London & Hotel IT Solutions from £25pcm

Providing Five-Star Hotel IT Support Around The World

We’re proud to be recognized as the No.1 UK provider of hotel IT support, hotel cyber security, and hotel IT managed services in the hotel industry, thanks to the power of word-of-mouth from our satisfied clients. We understand the critical importance of providing a reliable and trusted Hotel Technology Services, POS IT Support and Hotel IT Management to ensure your hotel operates smoothly without interruptions.

As experienced IT support service providers for hotels worldwide, we recognize the necessity of delivering fast and secure Hotel Network Solutions. Our expertise spans a range of facilities, from internal phone systems and card entry door keys to providing safe secure Hotel WiFi Solutions.

Having partnered with various hospitality businesses and other industries, including Retail IT support, we have gained valuable insights and experience. We are confident that our tailored managed services will provide you with the peace of mind you need to focus on delivering exceptional guest experiences.

Hotel Cyber Security & Hotel IT Support – Helping your hotel run safely and securely 24/7

As a leading technology partner, we not only take great care to enhance your technology experience but your guests too which is why we go that extra mile to ensure your hotel stays online- all the time. We provide a range of hosted IT services for your Hotel IT Infrastructure.

This includes Hotel IT Support & IT Maintenance for:

Door card entry systems we provide safe and secure entry systems to ensure your guest can come and go when they want without the risk of a security breach. it can integrate with your guest management systems, meaning your team can keep up to date with guest numbers from a safety point too.
Cybersecurity services we also offer a variety of cybersecurity services including supplying managed firewall solutions and antivirus and malware protection to ensure maximum strength to your business’ technology. We’re happy to offer a free review of your current cybersecurity to help create a strategy that suits your individual business needs.
Fast, reliable, and secure Wi-Fi we know just how important it is for your guests to stay connected whilst they stay with you so we provide fast and secure Wi-Fi services to ensure they can remain connected safely throughout their stay whilst protecting your systems from malicious or unwanted activities
24/7 support services we know things can go wrong at any time which is why we offer a 24-hour support service to help sort through any technical issues that may happen. Our support team will act like your very own IT department, providing you with the same helpful ‘anytime’ service as you provide your hotel guests. A support team member will always be happy and available to take your call.
Proactive hardware as well as high-performing software, we also provide proactive hardware to protect your hotels such as CCTV cameras, fire alarms and even sound systems to help keep your business running smoothly.

As technology takes a more prevalent and active role in the everyday running of a hotel, your business needs a flexible and active IT solution to help keep up with the growing demands from guests. Why not find out just how our team could help your hotel business today and speak to a member of our team today on 0204 511 9111.

Frequently Asked Questions

What are the most critical IT systems in a hotel that need 24/7 support?

The most critical hotel systems are the Property Management System (PMS), payment processing and card terminals, guest Wi-Fi, in-room entertainment and TV systems, door access and key management, CCTV, digital signage, and the telephone system. A failure in any of these directly impacts guest experience and revenue.

How does Speedster IT manage IT support across multiple hotel properties?

Speedster IT uses centralised remote monitoring and management (RMM) to watch all hotel properties from a single platform. Issues across any property trigger automatic alerts to our engineers. Configuration changes, security patches, and firmware updates are pushed remotely to all sites simultaneously.

Can Speedster IT integrate hotel IT systems such as PMS and POS?

Yes. Speedster IT has experience with leading hospitality platforms including Opera (Oracle Hospitality), Rezlynx, Protel, Lightspeed, and Tevalis. We configure network infrastructure to support these systems, manage integrations between PMS, POS, and door access systems, and provide first-line support for connectivity and configuration issues.

What Wi-Fi standard should a hotel provide for guests?

Hotels should provide Wi-Fi 6 (802.11ax) infrastructure to handle the growing number of devices per guest, deliver speeds of at least 25–50 Mbps per room, and maintain low latency for streaming and video calls. Guest networks must be isolated from staff systems. Speedster IT designs hotel Wi-Fi to meet these standards.

How does Speedster IT handle IT emergencies at a hotel outside of office hours?

Speedster IT provides 24/7 emergency support for hospitality clients. Out-of-hours incidents — such as a PMS going down during check-in or card terminals failing during breakfast service — are treated as P1 priorities with immediate remote response and on-site attendance if required.