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Preparing for the Cyber Security and Resilience Bill: What UK Businesses Need to Know As cyber threats continue to evolve, the UK government is taking decisive action to protect critical infrastructure and digital services with the upcoming Cyber Security services and Resilience Bill. Set to be introduced in 2025, this bill will significantly impact how… Read more »

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Understanding the Importance of Emergency IT Support In today’s business landscape, reliable emergency IT support is a crucial safeguard for businesses, protecting against potential technological disasters and ensuring uninterrupted operations. Imagine this: it’s 3 AM, and your critical systems have failed. Without 24/7 IT assistance, you’re left in the lurch, scrambling to minimise damage. This… Read more »

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AI & Machine Learning in IT Support Service Management (2024) In the rapidly evolving landscape of technology, Artificial Intelligence (AI) and Machine Learning (ML) are revolutionizing IT support. These advanced technologies are not just buzzwords; they are transforming how businesses manage and optimize their IT infrastructure. Here’s a closer look at how AI and ML… Read more »

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Microsoft Copilot for Security In Action Have you tried Microsoft Copilot for Security If not, you need to watch this video which explains how Copilot can boost your security posture with features to help detect threats and vulnerabilities, provide analysis and insight, and even suggest “next steps” for security staff to take in a variety… Read more »

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The Alarming Rise of Cyberattacks in the Education Sector In the past academic year, the education sector has seen a staggering 258% increase in cyberattacks. This surge highlights the urgent need for educational sector to bolster their IT Support and cybersecurity measures. Why Using AI in an Educational Environment can be Risky While AI offers… Read more »

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The Importance of Protecting our Businesses As business owners and employees, it’s important we are aware of the responsibilities we hold in terms of how we oversee, manage and maintain our business websites. One of those responsibilities include spotting signs of a hacked website. You don’t have to be a cybersecurity expert to spot the… Read more »

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